CLG Case Study: Construction Equipment Manufacturer

 

AFTERMARKET PARTS PACAKGING & FULLFILLMENT

This case study highlights how Coastal Logistics Group (CLG) helped a leading global construction equipment manufacturer transition its aftermarket parts packaging and fulfillment operations offsite. By taking over daily fulfillment responsibilities, CLG enabled the customer to reclaim valuable production space while maintaining reliable service to its dealer and customer network. The partnership demonstrates CLG’s ability to deliver scalable, customized supply chain solutions that support manufacturing growth and long-term operational efficiency.

Critical Supply Chain Operations

Overview

For more than a decade, Coastal Logistics Group (CLG) has partnered with a leading global construction equipment manufacturer to support critical supply chain operations.

When the customer expanded its manufacturing footprint, space previously dedicated to aftermarket parts distribution was needed for production activities. To support this transition, CLG assumed responsibility for the customer's aftermarket fulfillment operation, allowing the manufacturer to focus on core production while maintaining uninterrupted service to its dealer and customer network.

10 +

Years of Partnership
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CLG construction equipment manufacturer case study photo 1

Support Manufacturing Growth

The Challenge

To support manufacturing growth, the customer needed to relocate its aftermarket parts distribution operation and repurpose valuable facility space for production. The solution required a seamless transition that would maintain reliable fulfillment and delivery performance without disrupting customer service.

 

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Designated Packaging & Fullfillment

The CLG Solution

CLG manages the daily flow of aftermarket parts through a designated packaging and fulfillment operation area. Leveraging its dedicated Packaging & Crating division, CLG developed a customized solution to consolidate costs and function as an extension of the customer's supply chain.

Upon arrival, parts are received, verified, sorted, and prepared for shipment according to established procedures. Products are preservation packaged using protective materials and dunnage, then staged for parcel or freight transportation based on shipment requirements.

The operation is supported by standardized workstation layouts, inventory replenishment processes, visual management systems, and routine audits that help ensure long-term efficiency and consistency.

 

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The Results

By outsourcing its aftermarket fulfillment operation to CLG, the customer was able to expand manufacturing capacity while maintaining reliable support for its dealer and customer network. CLG's dedicated fulfillment program improved operational efficiency, strengthened product protection, and provided a scalable solution to support ongoing growth. More than a decade into the partnership, CLG continues to serve as a trusted extension of the customer's supply chain.

Expanded Manufacturing Capacity

Improved Operational Efficiency

Strengthened Product Protection

Scalable Solution for Ongoing Growth

 

The CLG Difference

 CLG delivers more than logistics services—we operate as a trusted extension of our customers' teams. Through operational expertise, scalable solutions, and a commitment to continuous improvement, we help customers stay focused on growth while we manage critical supply chain functions. 

 


 

Coastal Logistics Group (CLG) is a leading provider of comprehensive supply chain solutions, specializing in warehousing, transportation, and niche logistics services. With strategic hubs in Savannah, Charleston, and Norfolk, CLG offers unparalleled access to America's largest and fastest-growing ports. Services include advanced drayage, efficient distribution, and nationwide transportation, tailored for complex freight and on-site logistics. We creatively engineer and deliver seamless, systematic, and speedy solutions that drive business forward. For more information, please explore our website or request a quote.